It worked fine until a couple days ago, when it just suddenly stopped working, with no warning whatsoever. This period of time might be sufficient for a user to save money for the new hard drive replacement. About six months ago, I bought a WD My Passport 2TB Portable External USB 3.0 Hard Drive. Do you want to fix it now but not getting the right solution? I have taken apart and cleaned, I have re seated the drive, I have rebuilt database, I have re downloaded the whole game, I have re-applied thermal paste. That’s because the external hard drive doesn’t work separately from the internal hard drive, they both work together and use each other’s resources. Well, not necessarily. Windows 7 users press Start and type cmd into the search box, then press Ctrl+Shift+Enter to open Command Prompt with the required administrator privileges. I have been having this problem with my ps4 slim for quite a while now and I really need help because I can’t go out to get it fixed at the moment. There was a power outage in my neighborhood and my electric shut off in my house while I was playing a game on my ps4. }. I just hope it is HDD related and my replacement SSD fixes it for good, otherwise this could get expensive! Are you getting an error stated as ‘PS4 not reading USB drive or not recognizing USB storage’? 4.8 out of 5 stars 15,963. Here's what to do if your device is not detected in Windows and Mac. I deleted all the games on the external HDD and downloaded some of the again on my internal HDD and some worked fine until I started to play MW and It said it was corrupted so I deleted it and downloaded it again. Posted by 1 year ago. Actually I did a full format, it took around 3 hours to complete. This assures the defectiveness of the hard drive. Hence, it is very difficult to plug a USB drive. Please follow the instructions in this guide. PS4 system can’t recognize the hard drive or it displays nonsensical characters. i have done everything initialise ps4 rebuild database but when i put my ps4 on rest mode it turns off byitself so when i turn back on it says ce 36329-3 The only way you can resolve this issue is to full format the PS4 internal hard drive. I’ve been using My Book Essential 2TB ext. It’s either the fan or the CPU itself. The only issue I faced was when attempting to format the disk using the Disk Management application, once I’d cleaned it via DISKPART, the option for FAT32 was not available, only NTFS or exFAT. Does resetting the controller delete any game from my console. Should I get a new one? Then the operating system became laggy and would crash without any interaction from me after a time. Beat Saber is a VR Game that I had and now I have to pay full price to get it back. However, a failed hard drive doesn’t necessarily mean that all of your content is gone forever — there is hope. I think you have to fully and thoroughly clean the inside of the PS4 and even replace its thermal paste in order to resolve this issue. its because of my hard drive or something else.should i change my hard drive or it can be fix ? Since it’s working fine now flawlessly, you don’t have to worry. Only a well-versed technician can fix it. Rebuilding databases does not help (Or could it if I do it enough? These drives offer the best value for your money while still being fast, reliable, and responsive to your PlayStation games. I plugged it in and when I went to Settings -> Devices -> External Storage, I get a message saying "Device not Connected" or something like that. It was send in for repairs with a letter explaining what was wrong with it and they returned it with a nice letter saying there was nothing wrong with it and they had reset the console. Step 1: Turn off your PS4 and switch off electricity for about 1 minutes. To factory reset your PS4 in Safe Mode, you have to follow the below steps: Well, any USB flash drive would work as a backup solution for PS4, so there is no any specific recommendation made yet for this. What you can do is to try to repair the old PS4 hard drive if it’s still functioning. i’m not a tech guy, but would buying the same game but a new disc solve the and keep the game data? so I connect the dual shock 4 and it’s in safe mode but the only option it gave me was the “initialise (re install software), so I downloaded the software which was around 1gb and it said it couldnt read the usb and that there was an error so I re formatted the usb to exFAT and it started to do the initialising process and got to 100%, then it went onto updating the software but as soon as that hits 100% the PS4 turns off and I’m back to square one. The final thing is when i play all of the sudden, the console is heated up as it turn off automatically also when in rest mode when i tried to download games. I have done everything diagnostic wise and it hasn’t helped. I’ve cleaned what i could out of it (after a good five years of never being cleaned). Here are some screenshots https://imgur.com/a/3SH0lx0 My PS4 is not good, when i start the ps4 it keep showing checking system storage of the percentage and when the ps4 logo showed after, i got an error of (CE-36329-3). The SATA slot seems to be defective and causing errors. whenever i put in rest mode this happens and i am on ps4 sometime it freezes aswell do i need to replace a new hdd ? In simple words, your drive is formatted to NTFS and it is not compatible with PS4. Should I upgrade hdd or do you think there is a different problem. If the data is corrupted but the drive still works, check if it's still detected when plugged into a Windows computer and see if you can reformat it (use NTFS as the file system) - note: this deletes everything off of the hard drive. This error occurs due to the existence of bad sectors on the PS4 hard drive. I keep greeting a message saying ps4 cannot start, I had to reinitialise many times. What should I do to fix this-is it the hard drive? Yes, this is mandatory in your case. Yes, you’re right. This continued to happen even after a full format and reinstall, so I suspect that the disk has been physically damaged at some point and now it’s deteriorated (despite only being 18 months old). MFRANKS September 9, 2019, 1:00pm #1. That’s all. Please come back with your feedback for further assistance. upgrade the PS4 internal HDD with a better drive, https://tech4gamers.com/wp-content/uploads/2016/05/Uncharted-4-Glitch-Bugs-2-768×574.jpg, our guide to how to fix bad sectors of the PS4 hard drive, fully and thoroughly clean the inside of the PS4, the inside of the PS4 must be absolutely cleaned, replacing the PS4 hard drive with a new drive. For our pick of the best external hard drive for PS4, we’ve picked WD’s Black My Passport external hard drive. It’s the PS4 hard drive undergoing some bad sectors. For Example I can play GTA story mode just fine but when I switch to online it crashes with the code CE-34878-0. So it is to your external hard drive. put the NHL game in, the main screen appears. If you face any problem with formatting the PS4 internal HDD, read the comments below that article as there are several solutions. at this point i bought a brand new HDD. How come I can play some games without issues and others can’t be played without having bad FPS? Please visit this page for more details on this issue. My ps4 kept getting hot at the back of the console and I don’t know the fan of the console worked. Hi, some advice please as I have been looking around everywhere to find the best solution. This shall eliminate all these errors and restore its original performance. Thanks for the reply and how do you Format and could you explain it simply and also is it possible to format the ps4 while in safe mode and lastly how to format in simple. My guess is to leave it plugged out for a long time, and I read that it’s better to have the ps4 plugged directly into the socket on the wall, not in an adaptor with other devices. But the PS4 have little freezing cuts during gameplay or cinemática, for example skyrim. Thank you for your post! "acceptedAnswer": { To factory reset your PS4 in Safe Mode, you have to follow the below steps:

It can last few months though without a problem until it absolutely fails. After reading a little, I decided to try the second download option from the PS website, which I had learned needs to be done for a new hard drive. Take it to a technician and tell him to reball the PS4 graphics card, and it should work then. External hard drive stopped working. About six months ago, I bought a WD My Passport 2TB Portable External USB 3.0 Hard Drive. "@type": "Answer", Error code ce-34697-9 ps4 slim says it needs to be updated connect controller i tried to initialize it said it couldn’t initialize the system now I’m stuck done tried everything In safe mode nothing worked another code playstation su-41337-8. Apparently the PS4 internal hard drive is corrupted and suffering from bad sectors. For PlayStation 4 on the PlayStation 4, a GameFAQs message board topic titled "PS4 Hard Drive Not working in SEAGATE External Casing - PC Not Recognising". External hard drive stopped working. Next, you have to push the power button on the console and hold it for about 8 seconds. the first sdx is the source device, the second one is the destination drive. I need help. It worked fine until a couple days ago, when it just suddenly stopped working, with no warning whatsoever. My PS4 Pro is having serious technical issues. Please what is causing these problems and what do I do. Depends on the problem. So, good you went with exFAT. HI, my os4 slim has been malfunction for a while. Next, you have to push the power button on the console and hold it for about 8 seconds. What causes the screen of TV saying no signal when ps4 is connected According to your description, this is a strong indication of a serious hard drive failure. So I just restart and it goes to normal. If you read all of this thank you for your patience and please get back to me if you think I can do something about it instead of buying a new internal HDD. Does that clone belong to the PS4 internal hard drive? 99% of my assessment of your case is that the hard drive is suffering from many bad sectors. To factory reset your PS4 in Safe Mode, you have to follow the below steps: You can download the update file for reinstallation at playstation.com. Please inform me more about fixing and leaving safe mode without losing data.
  • Next, you have to push the power button on the console and hold it for about 8 seconds. most probably there’s a bad sector on your hard drive that causes the problem. Whether your game files are corrupted, or not compatible with PS4 system or some games installed. , { After freezing for a while it will either shut itself down or just stay frozen, I hear some cracks when playing games. MFRANKS September 9, 2019, 1:00pm #1. I followed your excellent instructions that I received via email. Try first to pull out the PS4 hard drive and connect it to a PC and perform a FULL format (not quick). Just do as I’ve told you and tell me what have you found in order to help you further. Step 1: Connect your USB drive to PC. External hard drives back up your most important files, but what happens when they malfunction? This error often appears when the hard drive is dying. We have been in a vacation in the last few days. i had my daughter load minecraft game fine. You have to replace the PS4 hard drive with another drive. At the last step, select “Format this volume with…”. Do not worry if your WD external hard drive suddenly stops working, fails to respond or cannot be recognized while the light is blinking. I backed up my computers files and that’s the only files I uploaded to the hard drive please Give me sum info concerning this issue So naturally I bought a USB, downloaded the first file off of the Playstation website, and gave it a shot. When it comes to external hard drives for your PS4, there are two types to choose from: hard drives (HDDs) and solid-state drives (SSDs). Note: After erasing the PS4 hard drive and reformatting it in the Computer Management window, you should perform another full format to overwrite any sectors of data that might remain. You can easily fix logical failure of PS4 hard drive that might cause PS4 to freeze. However, my system has been shut off in the middle of gameplay over 6 times in the last 2 years because random power outages. Most of my games keep crashing… i keep getting the error code 34878-0…. Hello, i recently got this problem in my ps4, where my apps wont even open because it says data is corrupt, i tried rebuildong database and reinstalling the games but still i cant find a solution. The game might cause conflicts either with the PS4 system or with another game/app. I then did a Clean Reinstall and a restore of the backup. In reality, you think you have connected it to PS4, but actually it is not. PS4 simply stops responding at all. Hope something will work for you. So don’t lose hope. Hey guys, I’m having a very similar issue to Miguel here. The PS4 fan seems not working properly. Or there might be a problem with gpu, or the thermal paste? It seems that the CHKDSK utility doesn’t work with the newer PS4 system software, so there’s no other option but to format the hard drive. 1. Another thing I would like to ask is that do you lose your VR Games you paid for after you paid for it and you have done safe mode option 7. Hi, I’ve tried rebuilding the database and reinitializing but my PS4 still ends up freezing and hanging and sometimes shutting itself down. Check that your external hard drive supports USB 3.0, as PS4 does not allow older USB generations. What type of error codes you’re getting? My PS4 pro is really laggy in main menu and in general or just with freeze and crash. USB 3.0: 1TB 1024.0: 113.5mm: 9.6mm: 135g: Game Drive for PS4 Far Cry 5 2TB STGD2000402 1-year limited warranty. i was able to initialize ps4 after a few try and it looks normal for maybe 30 minutes while i was setting up everything again and download games but the send me back to CHECKING SYSTEM STORAGE. I can see your mistake here is that you haven’t performed a FULL format. Try to full format it and that shall fix this issue. Well, I strongly advise that you run a FULL format on the PS4 HDD, this will fix almost all issues on it and restore its original performance. I have a issue where any game or app I start it says ce34878 I had a problem with PS4 turning off by itself before but it fixed automatically but now I have this problem when I start a game such as Fortnite it shows some weird sparkling lights and then give the error. I think you had to try that before buying a new hard drive, as in most cases the PS4 hard drive can be easily repaired. Please visit this page to resolve the (CE-36329-3) Error issue. Fix 3. So i bought my ps4 back in december 2014 and had no major issues till last year and now it gets ever worse : for example i’d play a certain game and everyday i’d play it, after a while the application would crash at least once. In addition, you should check if there are any updates for your Xbox One currently. External hard drives back up your most important files, but what happens when they malfunction? No, that was just an abrupt halt that all hard drives will have. So you can clearly see I have ran into the problem ^ multiple times and that I then realized to get back all my VR Games back I have to pay for them e.g. Click the volume name of the encrypted hard drive in the Volume list. You should consider getting a new one soon. Then when it loads up there’s 4 different “screens” on my tv. In some cases it might not work and you will only need then to full format the drive. If there is any trouble with the system software that prevents you from getting to the Settings option and resetting your PS4 then try to access in Safe Mode. You’re welcome and thanks for your nice compliment. } Is my drive bad? I can feel the hard drive powering on when I plug it in, yet the light on top is not turning on like … Hard drive is powered but cannot perform routine functions. Since the first release of PS4, a wide variety of PS4 users were complaining of their inability to use an external hard drive on their PS4 console even for a backup purpose until the... 71 "How-To" Guides / External Hard Drive. Hey there, just to start with a compliment on all the great work you are doing here, keep it up, much respect. Please read this article for more details. But is my hdd just going bad? Sometimes it will work fine for maybe an hour before the game I’m on or app (youtube) just crashes and the entire system shuts off. Then it said “updating system storage “. Im having the same issue! When I manually push the power button it will say that it is shutting down, but in reality it stay like that until I unplug it. Here’s the detailed solution for your problem. But generally, in your case, the hard drive is not to suspect at all. Reinstall the game/app with which PS4 freezes. Should i buy a new (and more capable) hard drive or should i try to reinitialise the playstation ? So, it is better to use USB flash drives that are not less than 512GB in space. My PS4 boots up just fine, its just been crashing completely upon playing games and the corrupted Netflix issue. Bad sectors cause that noise to happen and also result in slowness of the system. How Do You Hard Reset A PS4? Followed Thomas Graber’s post about using ddrescue to save data. You may visit this page and pick the one that suits you best. I am saying so because, in this blog, you will get a complete guide on how to get PS4 to recognize USB drive. It will then beep once after you touch the button and then again beep before it starts booting up into the Safe Mode. Sometimes PS4 hard drive doesn’t make any noise, and it works fine for a while before freezing. Please visit this page that addresses this issue in details. However, games like Apex and megaman x collection series seem to give me zero issues other than excessive hangs. Performance deteriorated to the point where I couldn’t even enter the game. Apparently the internal hard drive is malfunctioning. It had previously been working fine so this was a surprise. Restore Lost Partition and Data from Seagate Unallocated Space. Also, , there is that one problem thta really annoyes me. the internal hard drive must be replaced. 140,000 hard drives fail every week. Recently, my playstation has be crashing upon playing games for a certain period of time, it varies/ For example I would play apex legends and all of a sudden, the sound cuts out, the textures go blurry, then the game itself crashes. Hope it will work … https://www.youtube.com/watch?v=bFsQBgw5eGw You believe a new hard drive or formatting the one i have, would solve the problem? Try to full format it in case there’re bad sectors. 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